When you need a mortgage or you need to look at protecting yourself we will work hard for you to find the best possible solution. We will do this quickly and efficiently and look after you throughout the whole process.
We can meet at our local offices in Nottingham, in the comfort of your own home or anywhere which is convenient for you. We want to be as flexible as possible for you to make getting a new mortgage as easy as it can be. We feel that buying a new home or finding a new deal for an existing mortgage should not be difficult or stressful and that someone should be guiding you through it all.
From your first contact with us, you will have a dedicated mortgage adviser as well as a team who will always be on hand to answer any questions to give you updates throughout. You will have access to your own dedicated online portal which will conveniently keep you updated with the progress of your application. You can call, text or email any questions you have; we want to be available for you.
We work closely with a large panel of lenders and insurance providers to find you the right products to suit you and to get you the right deal. We offer a completely free, no obligation consultation so we can explain further what we can do for you and your options.
Mortgage and Protection Adviser
Ryan has worked in financial services since he was 18 years old. Working his way through various jobs within the banking industry he eventually went onto his first Mortgage advice role in 2013.
His final job before setting up Key mortgages and Protection was working for a large mortgage broker firm where he won several awards for service and performance. Ryan felt that he could take his vast wealth of knowledge he has gained to make the process of getting a mortgage much easier and therefore decided to set up Key mortgages and Protection to make that difference to customers at the beginning of 2020.
Ryan was born in Nottingham and other than a few years away in Lincoln and Leicester has lived and worked in Nottingham all of his life. He is a keen footballer and golfer and loves to talk travel as well.
Cathy worked as a customer service officer in the NatWest bank for 35 years before being made redundant in 2014.
More recently she has worked within the civil service before moving to Key Mortgages and Protection to work with Ryan in July 2020. Outstanding customer service has always been of the utmost importance to Cathy and her skills gained from working on the frontline at NatWest are invaluable to this business.
Cathy is the first person our new clients speak to when they make an enquiry and she ensures that our high service standards are met throughout our client's journey with us. She is also our social media guru as well as running the office on a day to day basis.
Outside of work Cathy enjoys time with her family, pottering around in the garden and you can often find her in the local pub.
Ellie is the newest member of our team and takes over from Cathy as our Client Manager. Ellie comes with over three years of experience having worked in a similar role for a large Mortgage Broker firm prior to joining us in January 2021. Prior to this she attended college where she studied Psychology, Sociology and Law.
Ellie ensures all of our clients have a smooth journey by keeping them up to date and informed on a regular basis. She is the main point of contact for all of our clients through the mortgage process and is there to deal with everything from start to finish.
Outside of work, Ellie enjoys time with her two French Bulldog's and you may also find her socialising with friends.